- We spend half of our 'work' day - about four hours - in listening activities.
- You hear about two hours' worth of what is said.
- You actually listen to about half of it.
- You only understand thirty minutes of that hour.
- You believe only 15 minutes' worth.
- And you remember less than eight minutes of all that is said.
There IS a difference between 'hearing' and 'listening'. When people talk - do you really 'hear' them? Can you 'feel' what they are trying to express? This isn't about making assumptions or drawing conclusions. This is about understanding, learning, keeping problems from growing, and establishing trust.
"One of the greatest gifts you can give anyone is the gift of attention." - John Rohn
I love this quote because it reminds me that listening is so much more than hearing. Listening is far more than simply using your ears. Listening requires eye contact, body language and time. One rule I try to live by when interacting and 'listening' to others is this:
Wherever you are, be all the way there.
I want my mind, my attention, my eyes to be focused on the individual speaking to me. The next time you are in a group of people and someone is talking - look at their eyes as they speak and before you know it, they will be looking at you the majority of the time. This naturally will create influence and influence always precedes leadership.
So, in the context of your relationships at home, work or play - are you a 'hearer' or a 'listener'?
Stretch yourself
Jesse
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